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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josue Guanipa

October 20, 2023

5  out of  5 rating by Josue Guanipa
"Rosana is a wonderful agent to work with, every time I need help she always assist me and solve my problems and concerns."
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October 11, 2023

5  out of  5 rating by C L
"Teresa R. was friendly, efficient, and very knowledgeable. As a new driver, she answered all my insurance questions with confidence. I recommend this agency for their great rates and even greater staff."
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Kevin Magnaye

July 27, 2023

5  out of  5 rating by Kevin Magnaye
"Excellent service from start to finish. Jessica was very knowledgeable regarding all details I needed and was easy to communicate with. 10/10"
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Corinne Virk

June 19, 2023

5  out of  5 rating by Corinne Virk
"Jessica Gil was my agent and she helped me obtain renter's insurance quickly and easily. I highly recommend using State Farm. Their staff is friendly and very knowledgeable."
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James Cannon

June 14, 2023

5  out of  5 rating by James Cannon
"Best experience I’ve had dealing with insurance. Teresa was amazing! Fast quotes and saved a bundle!"
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Judith Williams

June 6, 2023

5  out of  5 rating by Judith Williams
"Very professional and friendly. Quick quotes and excellent overall service! I highly recommend them."
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Keiver Araujo S

June 4, 2023

5  out of  5 rating by Keiver Araujo S
"This agency is the best! Rosana is the person I always speak to, if you need help or get the best deals just ask for her!"
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Nikki Smith

April 11, 2023

5  out of  5 rating by Nikki Smith
"Jessica help me today, she was very helpful, patience and knowledgeable. Thank you Jessica"
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Britnee Corley

March 22, 2023

5  out of  5 rating by Britnee Corley
"Amazing !!"
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Ana María Hidalgo

February 28, 2023

5  out of  5 rating by Ana María Hidalgo
"Thanks Rosana and all the staff for all your help!"
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George Horton

February 16, 2023

5  out of  5 rating by George Horton
"Unfortunately, last year I had a car accident and totaled my car! I was hurt but didn't know it immediately. But as the days went by, pains developed from parts of my body that I didn't know existed! Quite honestly, I didn't know what to do! To my amazement, the folks at Matthew J Ferraro's State Farm Office reached out to me from the very first few moments with an open heart and stood by me like they were blood. That was last year, and here we are eight months later with genuine concern, advice, and intelligence that is way beyond what you will ever experience anywhere! As a retired Emergency Medical Specialist (that's a glorified EMT ~ First Responder NYC/HHC/EMS) I get it & got it! In particular, Maria Roccomboli is so smart, intelligent, knowledgeable, and empathetic that she exemplifies an angel over our city at such a time when NYC needs a well-needed hug! A special thank you to you, Maria, and God Bless you and all of your State Farm Folks, friends, and family! Your Mom certainly raised you well!"
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Aarom Cleves

January 31, 2023

5  out of  5 rating by Aarom Cleves
"Great team, specially Rosana thanks for all your help!"
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Wendy Arenas (Wendyarenaas)

January 31, 2023

5  out of  5 rating by Wendy Arenas (Wendyarenaas)
"I’m local in Astoria and this agent and people who work for him were all really helpful. Rosana helped me with my insurance needs and work with me to find the cheapest she could!"
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Kevin Schaefer

January 17, 2023

5  out of  5 rating by Kevin Schaefer
"Jessica provide great service thank you very much state farms"
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Sharpless Dan

December 1, 2022

1  out of  5 rating by Sharpless Dan
"Keeps calling me telemarketer even tried texting me talking to me like they know me scammers!"
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Edwin Pizarro

November 29, 2022

5  out of  5 rating by Edwin Pizarro
"Where do i start , Rep Marie is amazing to work with , The experience was easy and fun . Marie customer service skills are amazing , very knowledgeable bout the service . I own a Medical equipment company and wish i had 10 Maries working for me . Thank you State Farm . Highly recommend this firm ."
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Teresita Sharma

November 21, 2022

5  out of  5 rating by Teresita Sharma
"I want to express my appreciation for Jessica with State Farm this morning,I was in a panic and she calmed me down and worked with me so patiently and efficiently!! Iam referring everyone I know to State Farm!!"
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Jonathan Espinosa

November 5, 2022

5  out of  5 rating by Jonathan Espinosa
"I am extremely thankful of the help that I received from Jessica Gil she helped me get my renters insurance. Ms. Gil helped me fully understand what the insurance covered and just made me feel like I truly understand that I can call if I ever have any questions. The fact that she is also bilingual was a major plus for me, it made feel very comfortable. Thank you!!!"
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Maria Alejandra Gonzalez

November 1, 2022

5  out of  5 rating by Maria Alejandra Gonzalez
"Best costumer service!! Rosana is really great to work with! She has always responded quickly to my questions and concerns. When I’ve needed an insurance she has been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency – I’ve been very happy with her service!"
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Denyse Medina

September 30, 2022

5  out of  5 rating by Denyse Medina
"This agency have a great group of professional agents. Rosana work tirelessly to accomplish my goals. She’s exceptional, experienced and professional! Would recommend 1000 times! Thank you!"
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Gabriela Scala

September 29, 2022

5  out of  5 rating by Gabriela Scala
"Very responsive and great customer service! Received the service requested at a good cost. Jessica Gil made it was very knowledgeable and also helpful. She was a pleasure talking to and got me the rates and coverage that i was looking for"
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melissa bolgehn

September 26, 2022

5  out of  5 rating by melissa bolgehn
"Since the moment I called and spoke with Teresa about a new car insurance policy I knew she knew what she was doing! She was so knowledgeable and answered all my questions and there were a lot of questions That I had asked. I am glad I have chosen State Farm because of Teresa!!!!!"
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Nadia Hammouch

September 26, 2022

5  out of  5 rating by Nadia Hammouch
"Very professional and straightforward insurance agent!"
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Jennifer Charckon

September 24, 2022

1  out of  5 rating by Jennifer Charckon
"Sylvia Biedrzycki Has shown me that good customer service really does still exist! My fiancé has had a policy with this office and has been extremely happy with the service he had when I switched Insurance carriers they made it easy and found me the best rates available! Matt Ferraro‘s State Farm office is easy to work with always accessible and when you were told things will get done by people like Sylvia who work there you know that they will actually get done! Bravo for having such an excellent staff I wish I could give you 10 stars! UPDATE After all the promises that were made and all the things that I said about the good customer service we end up getting a declaration page without the lienholder‘s again and no insurance cards so the insurance is up today so calling the after hours does not work and they even left a message for Mr. Ferraro to call us back because it’s important that they do their jobs correctly I was told I would receive everything on Friday, 23 September and took them at that word which I should not have done good customer service should continue when you follow through on what you say you’re going to do!"
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September 22, 2022

5  out of  5 rating by Bellal’Blu
"Very good she help us with the info we need"