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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ana María Hidalgo

February 28, 2023

5  out of  5 rating by Ana María Hidalgo
"Thanks Rosana and all the staff for all your help!"

George Horton

February 16, 2023

5  out of  5 rating by George Horton
"Unfortunately, last year I had a car accident and totaled my car! I was hurt but didn't know it immediately. But as the days went by, pains developed from parts of my body that I didn't know existed! Quite honestly, I didn't know what to do! To my amazement, the folks at Matthew J Ferraro's State Farm Office reached out to me from the very first few moments with an open heart and stood by me like they were blood. That was last year, and here we are eight months later with genuine concern, advice, and intelligence that is way beyond what you will ever experience anywhere! As a retired Emergency Medical Specialist (that's a glorified EMT ~ First Responder NYC/HHC/EMS) I get it & got it! In particular, Maria Roccomboli is so smart, intelligent, knowledgeable, and empathetic that she exemplifies an angel over our city at such a time when NYC needs a well-needed hug! A special thank you to you, Maria, and God Bless you and all of your State Farm Folks, friends, and family! Your Mom certainly raised you well!"

Aarom Cleves

January 31, 2023

5  out of  5 rating by Aarom Cleves
"Great team, specially Rosana thanks for all your help!"

Wendy Arenas (Wendyarenaas)

January 31, 2023

5  out of  5 rating by Wendy Arenas (Wendyarenaas)
"I’m local in Astoria and this agent and people who work for him were all really helpful. Rosana helped me with my insurance needs and work with me to find the cheapest she could!"

Kevin Schaefer

January 17, 2023

5  out of  5 rating by Kevin Schaefer
"Jessica provide great service thank you very much state farms"

Sharpless Dan

December 1, 2022

1  out of  5 rating by Sharpless Dan
"Keeps calling me telemarketer even tried texting me talking to me like they know me scammers!"

Edwin Pizarro

November 29, 2022

5  out of  5 rating by Edwin Pizarro
"Where do i start , Rep Marie is amazing to work with , The experience was easy and fun . Marie customer service skills are amazing , very knowledgeable bout the service . I own a Medical equipment company and wish i had 10 Maries working for me . Thank you State Farm . Highly recommend this firm ."

Teresita Sharma

November 21, 2022

5  out of  5 rating by Teresita Sharma
"I want to express my appreciation for Jessica with State Farm this morning,I was in a panic and she calmed me down and worked with me so patiently and efficiently!! Iam referring everyone I know to State Farm!!"

Jonathan Espinosa

November 5, 2022

5  out of  5 rating by Jonathan Espinosa
"I am extremely thankful of the help that I received from Jessica Gil she helped me get my renters insurance. Ms. Gil helped me fully understand what the insurance covered and just made me feel like I truly understand that I can call if I ever have any questions. The fact that she is also bilingual was a major plus for me, it made feel very comfortable. Thank you!!!"

Maria Alejandra Gonzalez

November 1, 2022

5  out of  5 rating by Maria Alejandra Gonzalez
"Best costumer service!! Rosana is really great to work with! She has always responded quickly to my questions and concerns. When I’ve needed an insurance she has been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency – I’ve been very happy with her service!"

Denyse Medina

September 30, 2022

5  out of  5 rating by Denyse Medina
"This agency have a great group of professional agents. Rosana work tirelessly to accomplish my goals. She’s exceptional, experienced and professional! Would recommend 1000 times! Thank you!"

Gabriela Scala

September 29, 2022

5  out of  5 rating by Gabriela Scala
"Very responsive and great customer service! Received the service requested at a good cost. Jessica Gil made it was very knowledgeable and also helpful. She was a pleasure talking to and got me the rates and coverage that i was looking for"

melissa bolgehn

September 26, 2022

5  out of  5 rating by melissa bolgehn
"Since the moment I called and spoke with Teresa about a new car insurance policy I knew she knew what she was doing! She was so knowledgeable and answered all my questions and there were a lot of questions That I had asked. I am glad I have chosen State Farm because of Teresa!!!!!"

Nadia Hammouch

September 26, 2022

5  out of  5 rating by Nadia Hammouch
"Very professional and straightforward insurance agent!"

Jennifer Charckon

September 24, 2022

1  out of  5 rating by Jennifer Charckon
"Sylvia Biedrzycki Has shown me that good customer service really does still exist! My fiancé has had a policy with this office and has been extremely happy with the service he had when I switched Insurance carriers they made it easy and found me the best rates available! Matt Ferraro‘s State Farm office is easy to work with always accessible and when you were told things will get done by people like Sylvia who work there you know that they will actually get done! Bravo for having such an excellent staff I wish I could give you 10 stars! UPDATE After all the promises that were made and all the things that I said about the good customer service we end up getting a declaration page without the lienholder‘s again and no insurance cards so the insurance is up today so calling the after hours does not work and they even left a message for Mr. Ferraro to call us back because it’s important that they do their jobs correctly I was told I would receive everything on Friday, 23 September and took them at that word which I should not have done good customer service should continue when you follow through on what you say you’re going to do!"


September 22, 2022

5  out of  5 rating by Bellal’Blu
"Very good she help us with the info we need"

Trevonna Spears

September 14, 2022

5  out of  5 rating by Trevonna Spears
"Jessica Gil was excellent and very knowledgeable about the products that State Farm has to offer."

Jose Cayama

September 6, 2022

5  out of  5 rating by Jose Cayama
"Rosana is an excellent agent she answered all my questions very kindly! If you go there ask for her."

Amanda Rodriguez

September 6, 2022

5  out of  5 rating by Amanda Rodriguez
"Teresa helped me get auto insurance and was very quick and made it such an easy process! She is absolutely amazing and has such a great attitude, the most helpful person ever."

carl chiaramonte

August 11, 2022

5  out of  5 rating by carl chiaramonte
"Mr. Ferraro and his staff, quickly and efficiently helped me secure coverage for my work vehicles. They even saved the company some money in these times. Mr. Ferraro and State Farm have a new business commercial customer now. Thank you State Farm!"

Lysette Ramos

August 8, 2022

4  out of  5 rating by Lysette Ramos
"The Agent that helped me was Jessica Gil, Very kind and patient"

Bored Kiddo

August 3, 2022

5  out of  5 rating by Bored Kiddo
"Fast service. Great communication. Provided identity verification which many companies do not do surprisingly."

John Kelleher

August 3, 2022

5  out of  5 rating by John Kelleher
"I use Matt Ferraro's State Farm for my Renter's Insurance, so when it was time to get insurance for my car, of course I was going with the people I know and trust. I'd like to thank Jessica for helping for me. Jessica was great and the process was quick and easy. And did I mention the excellent rates?"

Jeanne Johnsen

July 29, 2022

5  out of  5 rating by Jeanne Johnsen
"Marie was very professional and answered all my questions"

Arzen Gjocaj

July 15, 2022

5  out of  5 rating by Arzen Gjocaj
"Teresa Roccomboli is one of the best . She is nice in talking and very clear to help costumer about understanding policies of the insurance, and much more. I believe the must and they have to be (State Farm) Very proud to have a person like Teresa 🙂👋🤙🏻"